Refund Policy
We aim to keep our refund process fair and transparent while protecting the integrity of the GamyDay platform.
Please read this policy carefully before making any payments on GamyDay.
1. Eligibility for Refunds
- Refunds are processed for events that are officially canceled by GamyDay.
2. How to Request a Refund
- Submit a request using the 'Raise a Ticket' feature on the platform.
- Include valid payment details and relevant event information.
3. Refund Method
- Approved refunds will be issued to the original payment method where possible.
4. Non-Refundable Scenarios
- Failure to participate due to personal error or late entry.
- Internet connection or device compatibility issues.
- Technical issues not caused by GamyDay.
5. Processing Time
- Approved refunds are generally processed within 24 hours of approval.
- The time taken for the refund to appear may vary depending on the payment provider.
6. Subscription Policy
- Subscriptions are non-cancelable and non-refundable once purchased.
- This applies regardless of usage or cancellation after purchase.
7. Prize Claim Validity & Expiry
- Some events may have a limited time period to claim prizes.
- An active subscription may be required for certain prize claims.
- Unclaimed prizes may expire automatically after the specified claim period.
- Expired prizes cannot be recovered or refunded.
Before Making a Payment
Please make sure you understand the event rules, subscription terms, payment details, and applicable policies before making any payment on GamyDay.