Delete Your GamyDay Account

1. How to request deletion

Send an email to gamyday.com@gmail.com from the email address registered on your GamyDay account, with the subject "Delete my account". Include the registered email address and mobile number so we can identify the account. We will confirm the request, and the account is deleted within 30 days of that confirmation.

2. Deleting from inside the app

You can also start the same request from the GamyDay app: open Profile, then Support, and send a request titled 'Delete my account'. It reaches the same team and follows the same process as an email.

3. What is deleted

• Your profile: name, email address, mobile number and password.
• Your social profile links.
• Your Green Wallet balance and your GD Points balance. Both are forfeited on deletion and cannot be restored, transferred or paid out.
• Your place on the global leaderboard, and your entries in daily event leaderboards.
• Any unclaimed rewards. These are forfeited and cannot be claimed after deletion.

4. What is kept, and for how long

Some records cannot be deleted on request because Indian tax and accounting law requires us to retain them. These are kept for eight years from the end of the relevant financial year, and are not used to contact you or to build a profile of you:

• Records of money added to your Green Wallet, including the UPI transaction reference.
• Records of purchases and redemptions made through the GamyDay Store.
• Invoices, tax records and any records required for an ongoing dispute, investigation or legal obligation.

5. Before you delete

• Deletion is permanent. The account cannot be recovered, and a new account does not restore your balances, leaderboard position or history.
• Redeem any GD Points you want to use before requesting deletion. GD Points are reward points: they cannot be cashed out or transferred, and they are forfeited when the account is deleted.
• An active GD Plus subscription is not refunded on deletion.

6. Deleting some data without deleting your account

If you want particular information removed but want to keep your account — for example a social profile link you no longer wish us to hold — email gamyday.com@gmail.com describing what you want removed. We will tell you if any of it must be retained for the legal reasons in section 4.